Careers

Job Summary:

The Principal Product Manager is responsible for defining the technical and functional statement on complex deals during the bidding process, monitoring that the value is brought to the customer during the implementation phase and finally to provide expertise whenever needed during the support phase of the customer. 

In addition to the above, the job holder shall support the development and prioritization of the existing and new solutions/services to develop by providing insight on what the market is looking for, and what the market might expect in the future.

This position is open up for our Crew & Operations management set of solutions in the Americas region which covers all aspects of crew and day of operations management (Network scheduling and planning, Operations control, Crew planning, Crew management and Crew control).  

Responsibilities:

The  Ops & Crew Principal Product Manager  is responsible for his/her set of solutions for : 

• Defining and maintaining the standard product offer for non complex deals, and the decision making process to consider a deal as complex.
• For complex deals, the job holder is responsible for:
  • Establishing the requirements at customer side and navblue side to optimize the customer value of the contract while optimizing the customization impact for navblue.
  • Establishing the risk level for the implementation of the contract by assessing the technical, functional and cultural risk related to the implementation of the contract,
  • Defining the technical part of contract’s statement of work,
  • Ensuring that potential risks are identified, shared and communicated with mitigation plan  defined before handover to the delivery team who will be in charge of the implementation phase
• Supporting the Product Delivery teams across all regions for complex projects and/or priority customers (i.e. cutover for Tier1 airlines)
• Contribute to the NAVBLUE brand visibility through presentations to industry events and publication of white papers on his/her subject of expertise
• Providing the team with insight of the current requirements of airlines and/or the coming one that could be worth evaluation in the frame of the SAFE methodology.
• Supporting the team during the prioritization per business value of the EPICs in the frame of the SAFE methodology.
• Supporting the level 3 support team for prioritization of advanced items and customer escalations.

Experience:  

• Strong background (7 years minimum) in all aspects of airline operations pertaining to her / his product.
• Experience as user or administrator of NAVBLUE Products or Product Management Experience with a Flight Operations solution provider\ would be a strong differentiator
• Experience in managing and implementing integrations / implementation projects within the Airline IT Ecosystem

Knowledge, Skills, Demonstrated Capabilities & Competencies:

The Principal Product Manager  shall possess the following qualifications and attributes:

• Extensive knowledge of all aspects of airline operations pertaining to her / his product.
• good English written and verbal communication skills;
• well-developed interpersonal skills;
• the ability to relate to all levels, both inside and outside the organization;
• organizational ability;
• good analytical skills;
• a “can-do-it” attitude to overcome roadblock

Travel Required: 

• Up to 30% Domestic and International

Perks:

Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:

• Being part of Airbus Network
• Flexible hours
• Hybrid working environment (3 days in office)
• Free parking 
• Vacation Days (15 - 25)
• Professional Development Day
• Christmas shut down
• Summer core hours 
• Strong work-life balance 
• Casual dress code 
• Competitive group benefits plan 
• Strong focus on mental health support benefits
• 5 Sick Days
• 2 Personal Days
• RRSP matching program
• Life Insurance
• Employee stock ownership plan
• Maternity & Paternity benefits
• Referral program
• Rewards and Recognition program 
• Training and Development Support 
• Monthly Lunch and Learns 
• Fitness & Wellness reimbursement
• An active social committee 
• Organized Volunteer Events
• Game room, including a flight simulator!
• Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site
• Active Inclusion & Diversity Committee
• And much more!
  

Not to mention, the aviation industry’s ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.

Selection and Hiring Commitment 

We thank all applicants for applying. Only selected applicants will be contacted.

Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. 

Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a Global Top Employer for 2025. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We’re grateful to our people, whose dedication and collaboration make this possible.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. 

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmö (Sweden), Gdańsk (Poland), and Bengaluru (India) with other offices all around the world. 

The Future is Yours for the Taking:  https://youtu.be/vdY6gYuceYY