Careers

About us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions which directly support millions of flights each year and help NAVBLUE’s airline customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

Job Summary:

The Commercial Operations Manager plays a crucial role in optimizing the efficiency and effectiveness of our commercial activities. This role involves coordinating and managing various operational aspects of our sales and commercial processes to ensure seamless execution and delivery. The ideal candidate is detail-oriented, analytical, and possesses strong organizational skills

Within the Commercial Office (CO), the Commercial Operations Manager, reporting to NAVBLUE H.O Commercial Operations, will be responsible for attributed Commercial Operations functions as described below :

• Contribute to direct sales activities (renewals & transition campaigns) to support the achievement of annual order intake and revenue targets
• Manage and/or support business tools updates and improvement (Salesforce, LoopIO, Qlik Sense,...)
• Support automation initiatives throughout development & improvement of business tools, policies and processes including, but not limited to, pricing generation and pricing monitoring tools, Online store…
• Propose, and contribute to initiatives/projects aimed at optimising Commercial Performances or achieving specific Business Targets
• Act as a central point of contact with Airbus commercial teams to ensure alignment of tools, processes and infrastructure if and when necessary.

Main Responsibilities:

Direct Sales (support of Regional Commercial Operations resources)

• Lead sales opportunities that are not in the scope of regional sales teams(example : renewals, transition campaigns, etc)
• Track the Renewal Sales activity worldwide to secure on-time renewal of our contract base

Business Data & Tools Management

• Be the business owner (or delegate) of Salesforce
  • Improve, manage / coordinate updates requirements and ensure it stays in line with NAVBLUE processes and policies.
  • Ensure consistency across all our tools and data sources
• Develop and maintain users guides, train and support NAVBLUE employees in the operational use of all current and future tools
• Collect, analyze, and interpret sales data to provide insights and recommendations for improving sales performance (ex: quarterly reports on sales metrics)
• Together with the regional Marketing and Customer Experience teams, prepare quarterly market trends updates and customer feedback with a focus on our Key Account customers.

Continuous Improvement Initiatives

• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
• Collaborate with cross-functional teams to streamline workflows and improve overall productivity.
• Support our regional team members in their local needs (ex: VIE’s resources)

Reference Documentation Management

• Contribute to the development and maintenance of all Commercial Operations Reference Documents
  • Policies,
  • Guidelines,
  • Templates,
  • Processes,
• Train and support NAVBLUE employees as necessary.

Competencies

• Basic financial understanding
• Customer expectations & needs
• Interact & influence - Sell process
• Include & engage
• Project lifecycle management
• Business performance & Improvement
• Drive improvement/ quality/ Innovation
• Advanced Salesforce tool knowledge

Academic / Educational Requirements

• Sales support / Marketing and/or finance experience
• Tools/Digitalization experience (Salesforce mandatory / Qlik knowledge will be a plus)
• Good knowledge of Flight Operations Services
• Proactive and vocal approach
• Good analytic capabilities ; able to synthetize and report concise information from various domains; fully comfortable in manipulating figures
• Strong English communication skills both verbal and written
• Strong interpersonal skills with a collaborative approach
• Strong analytical and problem-solving skills.
• Ability to handle multiple and changing priorities
• Strong organizational skill
• Leadership qualities
• Process Oriented

How to Apply:

Candidates who are interested in joining the NAVBLUE team are invited to submit their resume and cover letter, highlighting their work experiences and skills via email to talent@navblue.aero.

We thank all applicants for applying. Only selected applicants will be contacted.

Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.

NAVBLUE is based in Hersham (UK), Cardiff (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), and Gdańsk (Poland) with other offices all around the world.

The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY