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Technical Lead, Solutions

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Technical Lead, Solutions

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Function
Customer Fulfillment
Reference
Contract type
Permanent
Working time
Full Time

Job Summary:

 

The Technical Lead of Solutions provides technical leadership and direction to development activities related to the Solutions team. These development projects are similar to Professional Services projects, usually the customization or enhancement of NAVBLUE products for the specific use of customers in their unique environments. This can include minor product behavior changes, Enterprise business integration activities, and a focus on product components that have clear and defined interfaces. 

 

The majority of the projects under management will be specific to single customers, time-boxed, and with strict closure criteria. Although we will have a limited pool of dedicated developers available for Solutions activities, the variable nature of work projects means the bulk of activity is done by contract teams, with a preference for working in a Contracted Deliverables model, rather than Time and Materials model. The contractors will number from 1 to a few dozen over time depending on customer demand.

 

The job focus of the Technical lead is to be responsible for the technical aspects of the work. Primarily this means the computer and software technical aspects, although the lead is expected to work closely with Product experts, and represent these needs to our development teams over time.  The technical Lead will also work closely with the manager of Solutions Development, who  will focus on working with stakeholders and customers to define the requirements, arrange for appropriate contract resources, and oversee the evolution of projects, up to and including deployment.

 

Responsibilities:

 

  • Work closely with the Contract partner(s) to communicate and oversee the technical aspects of the work performed. This includes clarifying the technical requirements prior to engagement, answering questions during progress, and overseeing the resulting product at completion..
  • Work with Product Owners (as proxies to the customer) to understand and define the requirements that can be shared with contract teams.
  • Work within the development methodology of the Solutions team. As this group is outside the SAFe trains, the methodology is more likely to be short term based, such as Kanban.
  • Provide technical feedback to the Manager of Solutions Development that will help prioritize and schedule the workload across a pool of resources
  • Work with Product Owners to understand the customization needs for a dedicated customer.
  • Various support the Technical Solutions needs for all the NAVBLUE products, with special emphasis on high priority ones, such as N-Flight Plan, N-Ops & Crew, Mission+.  In particular, the job is expected to focus more on the N-Ops and Crew for the short to medium term.
  • Since many solutions projects deal with Enterprise level integration, focus in back end and API development, along with system configuration and adaptation to customer specific needs in an enterprise ecosystem.
  • Responsible/Accountable for collecting all technical information necessary to start a development project.
  • Responsible/Accountable for ensuring the deployed solution is compliant with committed technical requirements/Navblue quality standards 
  • Responsible for escalation to stakeholder in case of any deviation with the committed plan with the customer.
  • Demonstrate a high level of ethical standards and integrity. Set an example of commitment to the organization for other employees. Accept responsibility for actions and results.
  • Represent the Solutions team to the architecture team, and socialize best practices and policies to other groups to ensure we maximize the effectiveness of our efforts.
  • Search for, and suggest changes to the products to increase the effectiveness and flexibility of the Solutions team
  • Particular focus in back end and API development, along with system configuration and adaptation to customer specific needs in an enterprise ecosystem.

 

Education:

  • Successful completion of a Bachelor's degree or diploma in computer science or technology (or equivalent)

 

Experience: 

  • Five years’ experience working in a software development environment.
  • Technical knowledge of software, architecture
  • Experience in the aviation industry is an asset, but not required
  • Strong understanding of the full SDLC (Software Development Lifecycle) management, and several years’ experience working with it on a regular basis
  • Experience in maintaining project schedules, documentation, communications and meeting deadlines
  • Experience developing under external industry standards or certifications

 

Knowledge, Skills, Demonstrated Capabilities & Competencies:

  • Ability to provide leadership to the local team. 
  • Proactive, problem solver with effective interpersonal and communication skills
  • Able to effectively communicate, both verbally and written, technical aspects of architecture and integration to management, clients and staff
  • Ability to manage through a period of growth or transition a definite asset
  • Able to translate technical objectives into daily activities and guide and motivate others to deliver
  • Supplier (including contract) and partners management
  • Excellent organizational and time management skills.

 

Communication Skills:

  • English language proficiency
  • French an asset but not required

 

Technical Systems Proficiency:

  • Technical knowledge of the operation and support of MS Windows Operating Systems
  • Experience in C# and .NET development 
  • Experience with Cloud solutions is important. Specific experience with AWS an asset
  • General knowledge of SQL a requirement. Experience with MS SQL Server an asset..
  • Working knowledge of Windows domain administration, patch management, IIS management and Group Policies
  • Excellent working knowledge of object-oriented programming (OOP), C#, .NET, JavaScript, CSS.
  • Knowledge of Aviation topics, Aeronautics, or Flight Management a strong asset

 

Travel Required: 

  • International travel is possible, but not required. 

 

 

Perks:

Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:

  • Being part of Airbus Network
  • Flexible hours
  • Hybrid working environment (2 days in office)
  • Free parking 
  • Weekly Breakfast
  • Vacation Days (15 - 25)
  • Professional Development Day
  • Christmas shut down
  • Summer core hours 
  • Strong work-life balance 
  • Casual dress code 
  • Competitive group benefits plan 
  • Strong focus on mental health support benefits
  • 5 Sick Days
  • 2 Personal Days
  • RRSP matching program
  • Life Insurance
  • Employee stock ownership plan
  • Referral program
  • Rewards and Recognition program 
  • Training and Development Support 
  • Monthly Lunch and Learns 
  • Fitness & Wellness reimbursement
  • An active social committee 
  • Organized Volunteer Events
  • Game room, including a flight simulator!
  • Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site
  • Active Inclusion & Diversity Committee
  • And much more!

 

Not to mention, the aviation industry’s ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.

 

 

 

How to Apply:

 

Candidates who are interested in joining the NAVBLUE team are invited to submit their resume and cover letter, highlighting their work experiences and skills via email to talent@navblue.aero

 

We thank all applicants for applying. Only selected applicants will be contacted.

Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

 

 

About Us:

 

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

 

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. 

 

NAVBLUE is also proud to have been recognized as one of Waterloo Area’s Top Employers for 2021. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. Plus, NAVBLUE was recognized as one of Canada’s Best Employers for Recent Graduates in 2021. We are excited and grateful for both these recognitions. We realize that it is our employees that have allowed us to succeed and will allow us to continue succeeding.  

 

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. 

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand) and Malmö (Sweden), Gdańsk (Poland) with other offices all around the world.

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