We are currently looking for a Charts+ Delivery Coordinator for an entry level opportunity with NAVBLUE, an Airbus company. You will be responsible for becoming familiar with tools, processes and procedures required to manage and control product logistics to the required specification ensuring customer satisfaction at all times.
The Charts+ Delivery coordinator will be responsible for performing the following tasks and duties:
Work with deployment teams and customers on implementation projects.
Manage customer delivery and support using NCIM for all electronic subscriptions.
Liaise with Implementation team to achieve and define delivery
Liaise with support team to handover complete customer
Manage all customer orders with printers / distribution providing all relevant
Process new orders received from General Aviation customers and liaise with Finance for
Upkeep of all administration programs and databases with customer details, subscription information and Chart Manual
Assist with transition projects of customers from paper products to electronic Charts+
Work with production queues, completing assigned work orders including; Supplements, Bulletins, Aerodrome
Create, amend and maintain booklets, booklet covers, flysheets and text
Complete the required processes to close out weekly revisions for printed and electronic subscriptions.
Build customer flight manuals and booklets to meet customer
Liaise with Sales and Customer Experience team for amendments to customer requirements and contracts.
Assist Customer Experience with support tickets related to customer delivery
Assist with L1, L2 and L3 support of Charts+ products.
Perform Non-standard delivery activities as defined in customer
Liaise with printers to investigate and resolve customer order queries and
Support Delivery Manager with tool development and transfer of new processes.
Ensure all relevant administration is carried out on the internal monitoring
Ensure Quality, good housekeeping & Health & Safety is maintained at all
Opportunity to learn new tools and products including Jira, Teamworks, NCIM and Charts+ for iOS and Windows.
Educated to A level/ GCSE standard or
Geographical/ Aeronautical Knowledge beneficial but not
Ideally, one-year experience in a logistics role
Good knowledge of Microsoft Office
Aviation and Aeronautical navigation product knowledge would be an
Candidates must be numerate and have a commitment to acquiring the knowledge required to do the
Experience of data input
Candidates must be able to produce the high standard of work required for safety critical data and work to strict
Quality minded – attention to detail and
Ability to work on own initiative ensuring pre-determined deadlines are
Must work proactively and effectively with others in a team
How to Apply:
If you are interested in joining the NAVBLUE team and feel that your experience matches the above criteria, please send us your application via our Careers site.
We thank all applicants for applying. Only selected applicants will be contacted.
NAVBLUE, an Airbus company, welcomes and encourages applications from people with disabilities. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.
NAVBLUE is the new generation of digital, user-friendly Flight Operations and Air Traffic Management solutions. Powered by Airbus’ pioneer spirit and infused with Navtech’s agility, it combines the best of both worlds.
A leading global provider of flight operations solutions serving more than 400 airlines and aviation service companies across all platforms, NAVBLUE has a proven track record in product innovation. With access to Airbus’ resources and data, NAVBLUE provides its customers with the best solutions based on the best data, fully supporting them in their digital transformation.
NAVBLUE is a fully owned subsidiary of Services by Airbus and is based in Hersham (UK), Cardiff (UK), Toulouse (France) and Waterloo, ON (Canada), with offices around the world.
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