Careers

Charts+ Delivery Coordinator

Aviation – Data, Product and Engineering
Hersham
Permanent
Full Time

 

Summary:

We are currently looking for a Charts+ Delivery Coordinator for an entry level opportunity with NAVBLUE, an Airbus company. You will be responsible for becoming familiar with tools, processes and procedures required to manage and control product logistics to the required specification ensuring customer satisfaction at all times.

 

Responsibilities:

The Charts+ Delivery coordinator will be responsible for performing the following tasks and duties:

Onboarding:

  • Work with deployment teams and customers on implementation projects.
  • Manage customer delivery and support using NCIM for all electronic subscriptions.
  • Liaise with Implementation team to achieve and define delivery
  • Liaise with support team to handover complete customer

 

Delivery:

  • Manage all customer orders with printers / distribution providing all relevant
  • Process new orders received from General Aviation customers and liaise with Finance for
  • Upkeep of all administration programs and databases with customer details, subscription information and Chart Manual
  • Assist with transition projects of customers from paper products to electronic Charts+
  • Work with production queues, completing assigned work orders including; Supplements, Bulletins, Aerodrome
  • Create, amend and maintain booklets, booklet covers, flysheets and text
  • Complete the required processes to close out weekly revisions for printed and electronic subscriptions.
  • Build customer flight manuals and booklets to meet customer
  • Liaise with Sales and Customer Experience team for amendments to customer requirements and contracts.

 

Support:

  • Assist Customer Experience with support tickets related to customer delivery
  • Assist with L1, L2 and L3 support of Charts+ products.
  • Perform Non-standard delivery activities as defined in customer
  • Liaise with printers to investigate and resolve customer order queries and
  • Support Delivery Manager with tool development and transfer of new processes.

 

Administration:

  • Ensure all relevant administration is carried out on the internal monitoring
  • Ensure Quality, good housekeeping & Health & Safety is maintained at all
  • Opportunity to learn new tools and products including Jira, Teamworks, NCIM and Charts+ for iOS and Windows.

 

Academic/Educational Requirements:

  • Educated to A level/ GCSE standard or
  • Geographical/ Aeronautical Knowledge beneficial but not

 

Required Skills/Experience:

  • Ideally, one-year experience in a logistics role
  • Good knowledge of Microsoft Office
  • Aviation and Aeronautical navigation product knowledge would be an
  • Candidates must be numerate and have a commitment to acquiring the knowledge required to do the
  • Experience of data input
  • Candidates must be able to produce the high standard of work required for safety critical data and work to strict
  • Quality minded – attention to detail and
  • Ability to work on own initiative ensuring pre-determined deadlines are
  • Must work proactively and effectively with others in a team

How to Apply:

If you are interested in joining the NAVBLUE team and feel that your experience matches the above criteria, please send us your application via our Careers site.

We thank all applicants for applying. Only selected applicants will be contacted. 

NAVBLUE, an Airbus company, welcomes and encourages applications from people with disabilities. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

 

About Us:

NAVBLUE is the new generation of digital, user-friendly Flight Operations and Air Traffic Management solutions.  Powered by Airbus’ pioneer spirit and infused with Navtech’s agility, it combines the best of both worlds.

A leading global provider of flight operations solutions serving more than 400 airlines and aviation service companies across all platforms, NAVBLUE has a proven track record in product innovation.  With access to Airbus’ resources and data, NAVBLUE provides its customers with the best solutions based on the best data, fully supporting them in their digital transformation.

NAVBLUE is a fully owned subsidiary of Services by Airbus and is based in Hersham (UK), Cardiff (UK), Toulouse (France) and Waterloo, ON (Canada), with offices around the world.

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